Safety Center
Your safety is our priority. Follow these guidelines for a secure rental experience.
Verify Profiles
Check user ratings and reviews before renting. Verified profiles with complete information and positive history are more trustworthy.
Meet in Safe Locations
Arrange pickups and drop-offs in well-lit, public places when possible. For larger items, have someone with you during the exchange.
Communicate Through UShare
Keep all conversations on the platform. This protects both parties and provides a record in case of disputes.
Secure Payments Only
Never pay outside the platform. UShare payments are processed securely through Stripe with fraud protection built in.
Document Everything
Take photos of items before and after each rental. This helps resolve any disputes about condition and protects both parties.
Report Suspicious Activity
If something feels off, trust your instincts. Report suspicious listings, users, or behavior immediately through our reporting system.
For Owners
- Set clear expectations in your listing description
- Require a security deposit for high-value items
- Consider adding insurance for expensive equipment
- Take photos of your item before handing it over
- Verify the renter's identity at pickup
For Renters
- Read the full listing description and terms before booking
- Inspect items carefully at pickup and note any existing damage
- Return items on time and in the same condition
- Contact the owner immediately if something goes wrong
- Leave an honest review after your rental
Need Immediate Help?
If you feel unsafe, contact local authorities immediately. For platform issues, reach out to our support team.